AUE Privacy Policy

Updated: Aug 05, 2022

AUE Privacy Policy 6 July 2022


This privacy policy explains how AUE uses any personal information we collect about you when you use this website, sign up as a member, or attend an event or interact with AUE through other means such as surveys or social media, by applying for a grant from our Solidarity Fund and associated with our Good Practice Charter scheme.

Artists’ Union England (AUE) is registered with the Information Commissioner’s Office (ICO) as a data controller. The way we store and handle your personal data is governed by the rules and regulations of the General Data Protection Regulation (GDPR) 25 May 2018. AUE works toward being compliant with all GDPR requirements. AUE process members’ data because it is necessary for the performance of the contract that exists between each member and AUE.


  • What information do we collect about you?
  • How will we use the information about you?
  • Who has access to your data?
  • Is my data safe?
  • Marketing
  • Access to your information and correction
  • Retention Policy
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

Artists’ Union England collects personal information about you when you:

  • Visit our website and complete our online membership application form
  • Complete a written application form to join AUE via post
  • Apply for a grant from our Solidarity Fund
  • Sign up to our mailing list to receive our newsletter and updates, either via our website or through written sign-up sheets
  • We also collect some information from you voluntarily when you take part in surveys.

In each of the above instances, we include statements and require your confirmation for AUE using your personal data in line with this privacy policy.

The information we hold on you includes your name, address, telephone number and email address. Additionally, website usage information is collected using Google Analytics.

You may also use other external online services to communicate with us, including but not limited to Eventbrite, Facbebook, Twitter, Survey Monkey etc. AUE has access to the data you provide to us via these websites.

How will we use the information about you?

By joining AUE, members understand that AUE may use some or all of the data for the effective administration of membership, provide services and carry out membership related activities.

As a member, you consent to AUE processing and storing the personal data you supply us in various specific ways on joining. AUE uses your information for the purposes of maintaining good records, including subscription records; communicating with members through various means, including surveys; conducting the union’s democratic processes and informing union policy, including elections; and a variety of purposes enabling the union to develop its services in response to need.  

The legal basis for this data processing is based on legitimate interests, to act in the interests of AUE members. All users can cancel their membership through an online automated process at any time, or can contact us via email.

AUE takes its data protection responsibilities very seriously and does not share sensitive or other personal data with any outside organisations, unless obliged to do so by law. However, occasionally statistical and other information on our membership may be provided to organisations with which AUE is affiliated or shares an interest, such as the TUC, GfTU, Morrish Legal Services, Hencilla Canworth Insurance, the Certification Office, Tax Office, other trade unions or organisations providing services to artists. This is to enable us to work with them, with the aim of providing a better service to you, and to help us to be more effective advocates on your behalf. Individual consent will be requested in other circumstances such as the organisation and formation of an AUE branch.

AUE uses Google Analytics to record user patterns to help us understand how users interact with our website - this service collects additional information automatically about your visit to our website, such as time of visit, pages read, your approximate location and IP address.

We use additional online services such as Eventbrite, Social Media Sites, and Survey tools to promote and manage our events, and to share information on our activities and campaigns, and to canvas the opinion and views of artists and members. We do this to act in the interests of AUE members and prospective members.

Who has access to your data?

AUE is the Data Controller.  . As Data Controller, AUE determines the way data is processed and why data is processed. The contact details for the data controller are

Data Processors are responsible for processing data on behalf of AUE.  Data Processors can include National Executive Members, contractors commissioned by AUE to undertake administrative tasks and third parties such as election administrators, IT support and validating your membership with Morrish Solicitors and Hencilla Insurance.

Access to personal data is limited to accredited representatives, elected officials, paid staff or service providers working for the union, and such access is restricted to the data necessary for the purposes outlined above. Any equality information you provide to AUE is only ever used once and is always anonymised./span>

For the purposes of enabling artists in your geographical area to organise, we may pass on some of your personal data to regional AUE Regional Organisers, in order that you can be informed of any meetings or events locally as well as nationally.  

Is my data safe?

Our data storage is compliant with GDPR regulations. This policy is reviewed regularly to ensure consistent application. This involves us keeping your contact details in a secure database accessed only by Executive Committee members, and contractors or service providers relating to website provision and maintenance.

All AUE Executive members and paid staff, as soon as practicable, are required to familiarise themselves with our Privacy Policy, follow guidance from the ICO (Information Commissioner’s Office), and take part in suitable training on Data Protection and its practical application in the work they undertake for the union. Volunteers, contractors, and those representing AUE in any capacity, are expected to observe the provisions of the Privacy Policy any time members’ information is used. Regional Organisers are provided with a limited amount of members’ personal data and would normally discuss with an Executive member how to securely manage this.

This Policy will be updated whenever changing legislation, good practice or technical developments, make this necessary. Executive members, representatives and staff will be made aware of any such changes, and members will be notified of any changes and updates.


We keep members and non-members updated about AUE’s activities, send sector-related news, and occasionally include information on services, training, events or products offered by other organisations and trade unions that we believe would be of interest to our members. This is communicated via our regular newsletter and occasional ad-hoc emails.

If you have consented to receive the newsletter, you may opt out at a later date. You can unsubscribe from AUE’s newsletter by using the unsubscribe link at the bottom of each email, or by contacting us at

We do not sell or exchange our mailing lists with other companies or organisations.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email You may be asked to prove your identity. Once received, we will provide you with a copy of any information that we hold about you within one month.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You can also access the data held by AUE and update the information on your record by logging onto the Members Area of the website. You will need either your username or the email address you joined AUE with and your password to access this area of the website. You can reset your password here. If you need any help with logging in, email us.

Retention Policy

If you decide to leave AUE, your data will be retained for no longer than 6 years.

However, we may be required to retain this information longer to comply with our legal and regulatory obligations and to resolve disputes.

Other websites

When you use other services on other websites to make transactions with, communicate or otherwise interact with AUE, you should provide information only once you have read their respective privacy policies.

Stripe Card Payments: Stripe Card Payments: Most membership subscription transactions are handled through the external payment services provider Stripe. We access the data you provide to Stripe only to the extent necessary to administrate and process payments you make via our website. We do not have any access to your financial information, such as bank account or credit/debit card details. For details on how Stripe processes your data, please read Stripe’s privacy information here.

Service Provider Privacy Policies


Google Analytics


Hencilla Canworth

Morrish Solicitors




Changes to our privacy policy

Please note: changes to GDPR requirements will be amended from time to time – we will bring any significant changes to your attention through the website and in newsletters. Any updates will be placed on this web page.

Policy last updated: 6 July 2022

How to contact us:

The Data Protection Officer is Howe Furber and you can contact them here

Loraine Monk Co Chair AUE

Zita Holbourne Co Chair AUE


Further Reading

Artists’ Union England is an active union and is constantly campaigning, producing resources and signposting opportunites for its members:




Membership Benefits

A membership to Artists’ Union England gets you professional support and access to resources. That means you’ll get:

  • Public and Products Liability (PPL) insurance
  • 30 minutes FREE legal advice
  • Access to resources about artists’ issues
  • FREE training and study opportunities
  • Tax guidance

Your membership means help will be there when you need it and we’ll constantly campaign for artist’s rights.

Ask a question  Join Now 

Artists’ Union England supports freelance artists based in England. in England.

Membership costs £42 annually – equivalent to £3.50 per month